eCommerce

If your department/unit is interested in being able to process payment cards (e.g., credit cards) for University-related activity, please fill out this initial interest form to assess whether your department/unit meets the required criteria.

The EC-AR - Access Request to Reporting Systems form migrated February 28th, 2018 to an eForm in the imaging system. Submit all eCommerce access or termination requests through this online eForm. An FAQ page has been created for your reference.

I. Executive Summary and Purpose

The Payment (Credit/Debit) Card Processing Standard provides the requirements and direction for all payment (credit/ debit) card processing activities at UNC Charlotte.

The following sources were consulted and provide the basis for this program: ISO 27002 and the Payment Card Industry Data Security Standards (PCI DSS).

Analog:  For eCommerce purposes, a non- digital line i.e., a phone line as opposed to a network or Ethernet cable.

Attestation:  To certify by signature the accuracy and truthfulness of information provided.  Attestation is one component of the Payment Card Industry Data Security Standards (PCI DSS) validation process.

Initial eCommerce/Merchant Services Training is required under PCI DSS and the University's Payment (Credit/Debit) Card Processing Procedures section IV. B. for all employees who will be interacting with payment card data, functions, or systems (e.g., credit and debit cards) as part of their job duties.

Please remember that all security incidents must be immediately reported to your supervisor, who must immediately take action to determine the extent and category of the breach to minimize loss of sensitive data.  The chart below indicates other parties that must be notified when a breach occurs.  Refer to UNC Charlotte UNC Charlotte Policy Statement #311.5 Personal Information Security Breach Notification Procedures for further guidance.

If you are considering the possibility of accepting payment cards as a method to collect revenues for your University department or unit, e.g., for merchandise sales, event registration, or other University-related revenues, you should become familiar with the UNC Charlotte Payment (Credit/Debit) Card Processing Standard and the UNC Charlotte Payment (Credit/Debit) card Processing Procedur