Merchant Services

Initial Interest Form to Process Payment Cards (EC-IFF) If your department/unit is interested in being able to process payment cards (e.g., credit cards) for University-related activity, please fill out this initial interest form to assess whether your department/unit meets the required criteria. Last Updated: January 11, 2021

Purpose: Submit all eCommerce access or termination requests through this online electronic form (eForm). Reference the Knowledge Base FAQs for more guidance. Last Updated: January 10, 2025

I. Executive Summary and Purpose All University departments and entities shall process inbound payment (credit/debit) card transactions through approved mechanisms/systems, processors, and equipment. The merchant services provider, which is contracted by the North Carolina Office of the State Controller (NC OSC) and by the University, must be utilized for the processing of payment card transactions. […]

This page is under construction Cash receipts are guided by University Policy 602.4, University Receipts and Deposit. Policy 602.4 is supported by standards and guidelines developed by Financial Services. These standards and guidelines outline minimum requirements related to University or affiliated entity receipts and are designed to assist departments with implementing Policy 602.4, as well […]

Analog: For eCommerce purposes, a non- digital line i.e., a phone line as opposed to a network or Ethernet cable. Attestation: To certify by signature the accuracy and truthfulness of information provided. Attestation is one component of the Payment Card Industry Data Security Standards (PCI DSS) validation process. Authorization: In the context of a payment […]

Overview As part of UNC Charlotte’s PCI Compliance program (payment card security), all merchants that accept card information as a form of payment through point of sale, web, phone, or paper form are required to maintain compliance with the Payment Card Industry Data Security Standard (PCI DSS) to continue to accept payment cards on behalf […]

Please remember that all security incidents must be immediately reported to your supervisor, who must immediately take action to determine the extent and category of the breach to minimize loss of sensitive data. The chart below indicates other parties that must be notified when a breach occurs. Refer to UNC Charlotte UNC Charlotte Policy Statement […]

If you are considering the possibility of accepting payment cards as a method to collect revenues for your University department or unit, e.g., for merchandise sales, event registration, or other University-related revenues, you should become familiar with the UNC Charlotte Payment (Credit/Debit) Card Processing Standard and the UNC Charlotte Payment (Credit/Debit) card Processing Procedures. Below […]