Merchant Training Requirements
Overview
As part of UNC Charlotte’s PCI Compliance program (payment card security), all merchants that accept card information as a form of payment through point of sale, web, phone, or paper form are required to maintain compliance with the Payment Card Industry Data Security Standard (PCI DSS) to continue to accept payment cards on behalf of the University or its affiliated entities.
Merchant Training
Merchant Training is required under PCI DSS and the University’s Standard for Accepting Electronic Payments for all employees interacting with payment card data, functions, or systems (e.g., credit and debit cards) as part of their job duties. This training is now available on demand as employees are hired and/or change their role, and will be reassigned annually on February 15, as required under PCI DSS.
- Complete the Merchant Training request form to request this training for you or your employees. Once assigned, you will receive a separate email notification with more detailed instructions. You will have 30 days to complete the training through the Learning & Development Portal. Reminder notices will be sent to you and your supervisor closer to the due date.
- This training now includes information for individuals responsible for recording daily Payment Book Receipts. Email cashiersoffice@charlotte.edu if you have any questions about submitting your deposit.
IT Security Training
IT Security Training is also an important supplement to merchant training offered through the Learning & Development Portal. It is recommended that employees complete this training prior to interacting with payment card data, functions, or systems (e.g., credit and debit cards) as part of their job duties. This training is required for all University employees and will be reassigned annually in September.
- Guidance for accessing the training is located on the OneIT Information Security Education webpage and the University FAQ site.
Contact Email: eCommerce@charlotte.edu
Last Updated: March 14, 2025