eCommerce/Merchant Services Training
Initial eCommerce/Merchant Services Training is required under PCI DSS and the University’s Payment (Credit/Debit) Card Processing Procedures section IV. B. for all employees who will be interacting with payment card data, functions, or systems (e.g., credit and debit cards) as part of their job duties.
These training sessions are now available on demand. Email eCommerce@charlotte.edu to request this training for you or your employees. If you or another individual is responsible for recording daily Payment Book Receipts, email email@example.com to request access to the Deposit Training. Annual eCommerce/Merchant Services Training is required under PCI DSS and the University’s Payment (Credit/Debit) Card Processing Procedures for all campus merchants. The most recent annual training is available online. If applicable, you should have received an email from Canvas inviting you to view the course.
The University Security Awareness Training is also an important component of eCommerce training and is required for all University personnel that interface with card payments or card processing systems. The University Security Awareness Training is housed within the Learning and Development Portal. Guidance for accessing the training is located on the OneIT Information Security Education webpage and on the University FAQ site.
Contact Email: eCommerce@charlotte.edu
Last Updated: August 08, 2023