Merchant Training Requirements
Overview
As part of UNC Charlotte’s PCI Compliance program (payment card security), all merchants that accept card information as a form of payment through point of sale, web, phone, or paper form are required to maintain compliance with the Payment Card Industry Data Security Standard (PCI DSS) in order to continue to accept payment cards on behalf of the University or its affiliated entities.
Merchant Training
Merchant Training is required under PCI DSS and the University’s Payment (Credit/Debit) Card Processing Procedures section IV. B. for all employees who will be interacting with payment card data, functions, or systems (e.g., credit and debit cards) as part of their job duties. This training is now available on demand as employees are hired and/or change their role, and will be reassigned annually on February 15, as required under PCI DSS and the University’s Payment (Credit/Debit) Card Processing Procedures.
- Email eCommerce@charlotte.edu to request this training for you or your employees. Once assigned, you will receive a separate email notification with more detailed instructions. You will have 30 days to complete the training through the Learning & Development Portal. Reminder notices will be sent to you and your supervisor closer to the due date.
- This training now includes information for individuals responsible for recording daily Payment Book Receipts. Email cashiersoffice@charlotte.edu if you have any questions about submitting your deposit.
Security Awareness Training
Security Awareness Training (SAT) is also an important component of merchant training offered through the Learning & Development Portal and is required for all employees who will be interacting with payment card data, functions, or systems (e.g., credit and debit cards) as part of their job duties. SAT is required to be completed annually by merchants.
- Guidance for accessing the training is located on the OneIT Information Security Education webpage and the University FAQ site.
- Guidance for completing SAT training again is located in this FAQ.
Contact Email: eCommerce@charlotte.edu
Last Updated: March 22, 2024